Privacy Policy

Heritage Car Valuations ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website at heritagecarvaluations.co.uk and our classic car valuation services.

We are a trading name associated with classiccarbuyer.co.uk. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the data controller.

When you request a valuation or contact us, we may collect the following personal data:

• Contact information: your name, email address, telephone number, and postal address.
• Vehicle information: make, model, year of manufacture, registration number, mileage, condition, and vehicle history.
• Photographs: images of your vehicle that you upload through our enquiry form.
• Valuation purpose: the reason you require a valuation (e.g. insurance, probate, legal proceedings, personal interest).
• Payment information: details necessary to process your valuation fee of £100 plus VAT.
• Technical data: IP address, browser type, and usage data collected automatically when you visit our website.

We use your personal data for the following purposes:

• To prepare and deliver your classic car valuation report via PDF to your email address.
• To research historic sold prices and comparable sales data relevant to your vehicle.
• To communicate with you regarding your valuation request, including any queries about the information you have provided.
• To process payment for our valuation services.
• To comply with legal obligations, including record-keeping for tax and regulatory purposes.
• To improve our website and services.

We process your personal data on the following lawful bases under the UK GDPR:

• Contract: processing is necessary for the performance of a contract — namely, providing you with a valuation report in exchange for your fee.
• Legitimate interests: we have a legitimate interest in improving our services and maintaining business records.
• Legal obligation: we may be required to retain certain records for tax, regulatory, or legal purposes.

We do not sell your personal data to third parties. We may share your information with:

• Our associated business, classiccarbuyer.co.uk, for the purposes of delivering our services.
• Payment processors, solely for the purpose of processing your valuation fee.
• Professional advisers (e.g. accountants, legal advisers) where necessary.
• Law enforcement or regulatory bodies, where required by law.

We retain your personal data and valuation records for a period of six years from the date of the valuation, in line with HMRC requirements and limitation periods for legal claims. Vehicle photographs are retained for the same period to support the valuation record. After this period, your data will be securely deleted.

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access: you may request a copy of the personal data we hold about you.
• Right to rectification: you may request that we correct any inaccurate or incomplete data.
• Right to erasure: you may request that we delete your personal data, subject to our legal obligations.
• Right to restrict processing: you may request that we limit how we use your data.
• Right to data portability: you may request your data in a structured, commonly used format.
• Right to object: you may object to processing based on legitimate interests.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our website uses SSL encryption to secure data transmitted between your browser and our servers. Vehicle photographs and personal information are stored securely and access is restricted to authorised personnel only.

Our website uses essential cookies to ensure the site functions correctly. We also use analytics cookies to understand how visitors use our website, which helps us improve our services. Analytics data is collected anonymously and does not identify individual users. You can control cookie preferences through your browser settings.

Our website may contain links to external websites, including classiccarbuyer.co.uk. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policy of any website you visit.

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by telephone on 0303 123 1113.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.